John leads the training and coaching segment of the organizational strategies and excellence programs that he and Kevin have developed over the past 20 years. With a focus in the areas of Sales Process (the Science and Art of the Sale), Customer Service (Creating the Customer Experience), Succession Coaching and Training (Grooming the next Generation of Leaders), Lean Process improvement (Making a Clear Path), Core Personality Traits (and associated buying Habits), Leadership training (making stronger leaders), Asset Value Training (helping employees become more valuable assets). John combines many of these programs with photo, video and website and graphic design to help businesses develop robust sales and marketing programs.